There’s a lot of tools that a small business can use in order to keep operating costs low. One is by using a virtual PBX. With virtual PBX, the companies have an option to not employ a receptionist in order to pick up the calls, because the virtual PBX will answer for them.
If you’re curious about how a virtual PBX system works… reading this great RingCentral review, written by David Chan, is recommended. Learn more about RingCentral at http://davidkchan.com.
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The Evolution of Personal Answering Services